The best marketers know that marketing is all about numbers, including the number of people who:
However, arguably, the most critical marketing metric is marketing return on investment (ROI). So, what is ROI in marketing, and why does it matter? Learn how to calculate your marketing ROI and enhance it in this guide.
The ROI on a marketing campaign helps you determine whether it's successful. No matter how big your marketing budget is, it’s still a finite amount of money. By calculating marketing ROI, you can determine which channels and campaign types offer the greatest increase in sales for the money you invest. This calculation makes it much easier to allocate your budget wisely.
There are two key components to marketing ROI:
When totaling your marketing costs, make sure you include any expenses related to your marketing campaign — not just the direct costs. These costs may include advertising expenses, staffing, and your time if you manage the campaign yourself.
Once you have your sales growth and marketing cost numbers, you can use this simple ROI formula to calculate your marketing ROI.
ROI = (Sales growth - marketing costs) / marketing costs
For example, say you spend $10,000 on a campaign that drove $25,000 in sales. Using the formula — (25,000 - 10,000)/ 10,000 = 1.5. — your ROI is 1.5, or 150% when expressed as a percentage.
Though the formula looks simple, getting an accurate picture of your ROI can be challenging. For one thing, most businesses use multiple marketing channels. Customers may have seen your ads on multiple channels before making a purchase. In that case, which campaign do you attribute those sales to for the ROI calculation?
Tracking these touchpoints across channels is possible with software tools and a multi-touch attribution model, but it’s more complicated. You must decide how you want to track and attribute sales for your ROI calculations.
Some common mistakes business leaders make when trying to calculate ROI include:
Avoid these problems by carefully tracking all the costs associated with your campaigns and using that total in your ROI calculations. Also, use reliable tracking methods to determine which campaign sales came from and wait until the end of the campaign to calculate your final ROI.
Completing your digital marketing ROI calculation is just the first step. Next, it’s time to work on improving your ROI to get more out of your marketing budget. Try these tips.
You can do a marketing ROI calculation for any type of campaign. Consider these real-world examples.
Email marketing is easy to overlook as a marketing channel, but it actually offers one of the highest ROIs. On average, companies earn $36 for every $1 spent on email marketing, which results in 3500% ROI.
Paid social media advertising is when you pay for ads to appear on social media platforms like Facebook, Instagram, and TikTok. You establish your campaign parameters on the platform, set a budget, and monitor your results as social media users view and interact with your ads.
If you invest $5,000 in paid social media marketing and the campaign drives $15,000 in sales, that’s a 200% return on investment. Remember that paid social media is distinct from organic social media marketing (creating a brand page and growing your audience by posting original content).
Content marketing has been growing in popularity lately because it can offer a strong ROI for brands across industries. In these campaigns, brands share engaging content — including blog articles, videos, and images — to attract their target customers.
Say you spend $10,000 on a content marketing campaign. As a direct result of the campaign, you gain new customers and drive $25,000 in revenue. In this example, the ROI for your content marketing would be 150%.
There is no magic number for a good marketing ROI. Different industries and marketing channels have very different standards for what constitutes a "good" ROI.
To better understand the effectiveness of your marketing investments, compare your ROI to benchmarks in your industry and the performance of your previous campaigns.
Attributing sales to specific marketing campaigns can be tricky, especially when using traditional marketing channels like radio, print, and TV ads. Pinpointing your exact ROI is difficult without clear sales figures tied to marketing campaigns.
Yes, your marketing ROI can be negative. If your campaign costs exceed the revenue generated, the campaign’s ROI will be negative.
For example, if you spend $10,000 on a campaign that only generates $9,000 in sales, your ROI would be -10%. A negative marketing ROI isn't necessarily a sign of failure; it just signals that you may need to optimize and adjust your campaign further.
Sometimes, the best thing you can do to increase your marketing ROI is to turn to the experts. Optimize Digital Marketing is here to help. Drawing on years of digital marketing experience, the Optimize team can craft tailored marketing strategies that boost your business's ROI.
Get in touch today to learn more!
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